FAQs

How long does delivery take ?

Most of our items are handmade fresh to order, so we recommend ordering at least one week before required.

How much is delivery ?

The cost for first class recorded delivery is £4.95, a signature will be required.

How long will the bath teas and salts last ?

Our bath teas and salts are mixed fresh to order to ensure they are at their very best when you receive them and are best used within 6 months of purchase.

How long will the room botanicals last ?

They are at their very best for approx 3 months, but to enhance their fragrance and retain their colour follow the care instructions included, by keeping them away from direct sunlight and draughts, gently moving them around in the vase/container each week to release the fragrance.

Refresher essential oils are also a great way to top up the fragrance, which can be purchased from our online shop.

How do I use the bath teas and salts ?

For bath salts, add 2 tablespoons to a warm bath.

For bath teas, fill the cotton muslin bag and then hang the bag from the hot tap underneath warm running water. Turn off the taps and place the bag into the bath to infuse further. The bag can also be used on the body during bathing. After your bath, empty the contents and dry the bag before refilling with fresh ingredients.

How do I use the room botanicals ?

Place the botanicals into a glass vase/bowl or quirky container.

We love using old plant pots, glass jelly moulds, tankards etc...

To prolong the fragrance, as a guide the more enclosed they are, the longer they will last.

Are your products tested on animals ?

We never use ingredients that have been tested on animals, or test our products on animals.

All of our cosmetics comply with strict EU legislation. 

Do you only use 100% natural ingredients ?

Yes we only use natural dried flowers, herbs and fruits in our bath and room collections.

Our fragrance oils are 100% natural essential oils for all of our products.

Our candles are made from natural vegetable soy wax.

Safety Information 

For bath teas and salts, avoid contact with eyes. If contact occurs rinse area with clean running water. Do not swallow or use during pregnancy.

For room botanicals, do not eat and wash hands after handling.

Keep all products away from children and animals.

What is your Returns & Refunds Policy ?

If you wish to return or exchange your item, then please contact us first and within 14 days of receipt.

Only unused, unopened items in their original packaging will be accepted for returns.

Please obtain proof of delivery and the cost to be paid by the customer.

Refund within 7 days of receipt of item, minus the original delivery cost.